• Callpilot 100/150 Model:Callpilot 100/150
    Norstar CallPilot 100 voicemail system for Norstar IntegrateNorstar Call pilot 100 voicemail systemd Communications Systems is a state-of-the art messaging systemfor small to mid-sized businesses, with 10-40 mailbox users. CallPilot 100 is equipped with a built-in 10/100 Ethernet port allowing connection to the LAN for advanced applications. CallPilot is supported on the Norstar Compact and Modular Integrated Communications Systems 4.1 or higher, aswell as all Norstar Telephones and Business Series Terminals. 


Auto Attendant

Your own personal receptionist, Auto Attendant answers your telephone and takes messages for everyone in your company—with complete accuracy—24 hours a day, 7 days a week. Custom Call Routing cuts down on “telephone tag” by giving your customers and suppliers direct access to the person they want to reach, allowing them to ask a question or leave information anytime. Auto Attendant includes a long list of standard feature options, including:

  • Call transfer
  • Calling name display
  • CCR levels (10)
  • CCR trees (4)
  • Dial extension from CCR
  • External transfer on Centrex
  • Flexible line rings before answer
  • Multiple operators
  • Remotely record greeting
  • Remotely set business open/closed
  • Reply based on calling line ID (CLID)
  • Reports
  • Transfer to CCR tree

Voice Messaging

CallPilot 100 activates 10 to 40 mailboxes, and is suited for small- to medium-sized businesses that can benefit from advanced voice messaging features. Including a long list of standard options, some of the more popular Voice Mail features include:

  • Auto answer with personal greeting
  • Broadcast messages
  • Delivery options (private, urgent, etc.)
  • Express messaging
  • Guest mailboxes
  • Interrupt caller leaving a message
  • Never-full mailboxes
  • Outbound transfer from mailbox
  • Record a call
  • Recovery of deleted message
  • Remote call forward to Voice Mail
  • Reports

Basic Call Center is for businesses that require a small call center with more sophisticated applications. Basic Call Center activates 10 agents and 2 queues, and is scalable as your business grows. A compatible user interface with Meridian*, Business Communications Manager, and Norstar platforms protects your training investment for future migration or multisite companies. Additional features include:

  • 20 configurable agents
  • 5 agent priorities
  • 10 announcements
  • 15 maximum lines
  • Routing steps:
    – 6-day table
    – 6-night table

System administration and maintenance

Complete Web-based management with a user-friendly graphical user interface simplifies system administration and maintenance—all you need is a Web browser. An IP-enabled auto-sensing 10/100 Ethernet port makes system administration and management access easier for you or your telco service provider. Plus, all embedded applications are quickly and easily activated with key-codes common to Norstar CallPilot 150, Business Communications Manager, and Meridian CallPilot, making mailbox expansions and application additions a snap.


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